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How do I manually provision an AirLink device on the Sprint network?
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Last Updated
30th of May, 2011

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This document describes the steps required to manually provision various models of AirLink devices that run on CDMA/EVDO networks. While most AirLink devices support some form of automatic, over-the-air account activation (OTA), this type of provisioning applies when the device is a new, out-of-the-box device and has not had an account associated with it previously. Once a device has been activated with an account, if an account change (such an ESN swap) is performed and accounts are moved around, the device has no way of knowing this, hence the requirement for a means to manually provision a device.

 

Manually provisioning an AirLink Raven X/XT, PinPoint X/XT or MP595 device on the Sprint network

An AirLink device on Sprint that is using the MC5725 module will only support IOTA. So, this procedure is applicable to the following devices:

• Raven X V4221
• Raven XT V2221
• PinPoint X V4321
• PinPoint XT CDMA C2321
• MP595 (updated to ALEOS)

Prior to performing these steps, please confirm with your Sprint representative that the required steps have been taken on their end to associate an account with your AirLink device's ESN (the ESN can be found on the sticker on the bottom of your device).

1. Connect to the device locally over one of its physical connections. If you are connecting via USB, you will need to download the USB drivers from the Support page for your AirLink model http://www.sierrawireless.com/en/Support/Downloads.aspx

2. In the terminal window enter the command AT, and the response should be OK (the commands are not case-sensitive. If you received the OK response, but did not see theAT on the screen, enter the command ATE1 to turn character echo on. Now if you enterAT again, you should see both the AT and the OK response.

Enter the command AT*PROVISION2=MSL,MDN,MSID (where the MSL, MDN, andMSID are the lock code and phone numbers associated with the Sprint account assigned to this device. If you do not have these values, please contact your Sprint representative to obtain them). Entering this command will cause ALEOS to communicate with the radio module inside the AirLink device and have the radio module kick off an IOTA session with the Sprint network. Large amounts of data may scroll through the screen; this is result of the IOTA session taking place. Eventually the data will stop scrolling and end with a message of OK or IOTA completed successfully. At that point the AirLink device will reset itself, and should eventually (within approximately 60 seconds) come up and connect to the Sprint network.

The visual indicator that the AirLink device has successfully connected to the Sprint network and obtained an IP address is a solid green Network LED on the front of the AirLink device. Once you see this, the provisioning process is complete and you can now begin using your AirLink device on the Sprint network.

 

Manually provisioning an AirLink Raven XE/XT, PinPoint XT or MP597 device on the Sprint network

An AirLink device on Sprint that is using the MC5727 module will support both OMA-DMand IOTA (OMA-DM is what would be used by the Sprint network to provision such a device).
This procedure is applicable to the following devices:

• Raven XE EVDO V2221E
• Raven XT EVDO V2227
• PinPoint XT EVDO C2521
• MP597

Prior to performing these steps, confirm with your Sprint representative that the required steps have been taken on their end to associate an account with your AirLink device's ESN (the ESN can be found on the sticker on the bottom of your device).

1. Connect to the device locally over one of its physical connections. If you are connecting via USB, you will need to download the USB drivers from the Support page for your AirLink model http://www.sierrawireless.com/en/Support/Downloads.aspx

2. In the terminal window enter the command AT, and the response should be OK (the commands are not case-sensitive).

Note: If you received the OK response, but did not see the AT on the screen, enter the command ATE1 to turn the echo characters On.

Enter the command AT\APASSTHRU. After entering the command, the cursor will return to the start of the same line and appear to hang there for about 10 seconds. It should eventually drop to a new line and give an OK response. At this point the AirLink device is in Passthru mode, which means ALEOS is being bypassed and you are communicating directly with the radio module inside the AirLink device. To reset the Hand Free Activation (HFA) configuration setting in the radio module, issue the command AT!DMHFA=3. Next, press the Reset button on the front (or top if it is an MP597) of the AirLink device.

3. Once the modem comes back up, connect with the device again over HyperTerminal. Once communicating, to place it into Passthru mode. Once in Passthru mode, issue the command AT!DMHFA=2 to initiate a new Hands Free Activation ( HFA ) session that will start the OMA-DM process to provision the device.

This should complete in one to two minutes, and once it does, then press the Resetbutton on the front of the AirLink device to get the device out of Passthru mode and allow it to come up in normal mode. At that point the AirLink device will reset itself, and should eventually (within approximately 60 seconds) come up and connect to the Sprint network. A solid green Network LED on the front of the AirLink device indicates that the AirLink device has successfully connected to the Sprint network and obtained an IP address. Once you see this, the provisioning process is complete and you can now begin using your AirLink device on the Sprint network.
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