 Search the Knowledgebase |
 Browse by Category |
|
|
|
|
|
| How do I manually provision an AirLink device on the Verizon Wireless Network? |
|
Article Details
Last Updated
30th of May, 2011
|
| User Opinions (0 votes) |
|
No users have voted.
|
|
Thank you for rating this answer.
|
This document describes the steps required to manually provision various models of AirLink devices that run on CDMA/EVDO networks. While most AirLink devices support some form of automatic, over-the-air account provisioning, this type of provisioning applies when the device is a new, out-of-the-box device and has not had an account associated with it previously.
Once a device has been activated with an account, if an account change (such an ESN swap) is performed and accounts are moved around, the device has no way of knowing this, hence the requirement for a means of manually provisioning a device.
This document focuses only on Verizon Wireless. An AirLink device on Verizon Wireless, regardless of which module it has inside, the MC5725 or the MC5727, will support Verizon's Over the Air Service Provisioning (OTASP) provisioning process.
Manually provisioning an AirLink Raven X/XT, PinPoint X or MP595/ MP597 device on the Verizon Wireless Network.
Note: This procedure is applicable only to MP595 modems updated to ALEOS.
Prior to performing these steps, please confirm with your Verizon Wireless representative that the required steps have been taken on their end to associate an account with your AirLink device's ESN (the ESN can be found on the sticker on the bottom of your device).
1. Connect to the device locally over one of its physical connections. If you are connecting via USB, you will need to download the USB drivers from the Support page for your AirLink model http://www.sierrawireless.com/en/Support/Downloads.aspx
2. In the terminal window enter the command AT, and the response should be OK (the commands are not case-sensitive).
Note: If you received the OK response, but did not see the AT on the screen, enter the command ATE1 to turn the echo characters On.
Enter the command AT*PROVISION to manually provision the AirLink device on Verizon Wireless.
A response of Please wait while preparing module will be returned, followed byStarting OTASP…. You may see some additional details on the screen. Ultimately, a successful provisioning attempt will be signified by an OK, or the message OTASP Completed Succesfully. At that point the AirLink device will reset itself, and should eventually (within approximately 60 seconds) come up and connect to the Verizon Wireless network.
A solid green Network LED on the front of the AirLink device indicates that the AirLink device has successfully connected to the Verizon Wireless network and obtained an IP address. Once you see this, the provisioning process is complete and you can now begin using your AirLink device on the Verizon Wireless network.
Manually provisioning an AirLink Helix RT device on the Verizon Wireless Network
Prior to performing these steps, please confirm with your Verizon Wireless representative that the required steps have been taken on their end to associate an account with your AirLink device's ESN (the ESN can be found on the sticker on the bottom of your device).
1. Connect to the device locally over one of its physical connections.
2. Once logged into ACEmanager 4.0, select the Admin tab. From the list of groups on the left side of the Admin tab, select the Debug group.
-Set Debug Enabled option to Enabled.
-Set Debug Output to DB9 for output to the DB9 on the device. The TCP option can be used if a virtual serial port is setup on the host device.
-Set Dev Port to the radio module port that pass through mode to AT.
-Set the BAUD Rate to 115200
-Set the TCP Port if Debug Output is set to TCP. Ignore this option if you are using a serial cable.
3. Click the Apply button and OK in the popup window that reads: “Applied the
changes successfully.”
4. Click Reboot button.
5. In the terminal window enter the command AT, and the response should be OK (the commands are not case-sensitive).
Note: If you received the OK response, but did not see the AT on the screen, enter the command ATE1 to turn the echo characters On.
Enter the command AT+CDV*22899 to manually provision the AirLink device on Verizon Wireless. The response should be OK. Wait approximately 60 seconds and then connect back into the Helix using ACEmanager.
6. Once logged into ACEmanager 4.0, select the Admin tab. From the list of groups on the left side of the Admin tab, select the Debug group.
Set the Debug Enabled field to Disabled. Click Apply, and then click OK on the pop-up box. Finally, select the Reboot link in the upper right corner of the ACEmanager window to reboot the Helix RT. When the Helix comes back up, it will be in back in normal running mode, and after a minute or two, it should be connected to, and receiving an IP address from, the Verizon Wireless network.
This can be confirmed by logging into ACEmanager and checking the Status tab. In theHome group, the Network State should show Connected, and the correct IP address should be appearing either in that same Home group, or in the WAN/Cellular group just below the Home group.
|
| Related Articles |
|
No related articles were found.
|
| Attachments |
|
No attachments were found.
|
Loading... Please wait...
The article has been updated successfully.
